FAQ (Frequently Asked Questions)

Q: Are your care partners bonded and insured?

A: Yes, care partners are bonded and insured and are covered by Liability Insurance, Workmen’s Compensation Insurance and Unemployment Insurance.

Q: How are care partners supervised?

A: Each care partner is trained and supervised by the care consultant who oversees the service plan for the client.

Q: What happens if a care partner does not show up for a job?

A: A care partner no-show has not happened in recent years.  Companion Care aims to hire care partners who take their position seriously.  In case of an emergency, a care consultant or office employee will respond.

Q: What do you mean by “holistic” home care?

A: (Click here for holistic care page)

Q: To which professional organizations does Companion Care belong?

A: Companion Care is a member of the National Private Duty Association, Women Entrepreneurs, New Mexico Home and Hospice Care, National Aromatherapy Association, Albuquerque Better Business Bureau, and Albuquerque Independent Business Alliance.

Q: Are care partners employees or independent contractors?

A: All care partners at Companion Care are employees. Companion Care pays not only taxes and insurances, but also provides an IRA benefit to care partners.

Q: Do you care for persons with dementia?

A: Yes, we do trainings with our care partners on how to partner with persons with dementia.

Q: Who pays for your services?

A: Most services are paid privately. Other compensations may come from Long Term Care Insurance, Workmen’s Compensation and/or Veteran’s Benefit.

Q: Is Companion Care a Franchise?

A: No, Companion Care is a locally owned mother/daughter business.